Getting savvy about building rapport with your customer base can make a world of difference to your business’s presence, community perception and overall reputation. But how do you do it?
Tackling mates rates is a tricky one for small business owners. Here you are, slogging your guts out, crunching the numbers and wiping sweat from your brows, even though it’s Autumn. All of a sudden, in waltzes Uncle Max and automatically you begin serving him pancakes with extra raspberries. You blurt out “on the house” and […]
In case you're curious, I have a background in psychology, creative and technical writing. In a past life, I was an Acquired Brain Injury Specialist and failed my career as an Uber Driver. Now we're here. Well, we've been here since 2017 (I mean not 'here' here, but you know what I mean). Have a peek around handy articles right here. Not 'here' here, up there above here. Okay I'll stop.